Venture Park, Kettering, Northamptonshire, NN15 6XE

Get your FREE, no obligation trade-in valuation

Valuation Form

Helped me out massively the other day. I’m really grateful. Thank you.

My company van was taken here for engine problemsBest customer service I’ve ever received from a garage….. Thankyou

Great service. Mandy was especially helpful regarding my service book! Would recommend

I bought a low mileage VW Polo from Chariots in September last year and my experience has been a positive one. Robbie in sales, Mandy in arranging servicing/repair, Chris the mechanic and Franco the boss have all been friendly and helpful. I just dropped off the car for some repair work under warranty and they lent me a nearly new Mini as a courtesy car.

This is how a business should be run. Excellent service, excellent people.

No comments left

Nice range of top end cars

Excellent sales,clean and tidy premises.

Car was booked in via lease provider.Laura from Chariots was communicative and kept me informed at every step.On arrival car was quickly booked in and loan car sorted.When they found out I was looking for somewhere nearby to work whilst I waited they offered for me to stay on site with acces to a plug, free WiFi and hot/hold drinks.Laura was very good and made sure I was kept full of drink and comfortable for my stay.Car was returned fully cleaned.

Good services

Liam Bates very professional sales , excellent service and experience all round from start to finish, would recommend to buy a car there definitely.

I took my car for service at this location. The receptionist was very friendly. They serviced my car and also washed my car for me. I will definitely use this service again

Staff were very friendly, downside, oil change took far too long as it was a “while you wait” job, 2 1/2 hours. Car was cleaned after so some time can be removed for that but still the waiting was not good.

A quick visit to look at a Ford Edge, very good quality cars and was very impressed by customer service level and style, Sadly didn’t purchase, but wouldn’t hesitate in doing so in future.

wow amazing place ! we actually had to go and look for a salesperson as nobody came out to us when we were looking at the car we liked, really laid back atmosphere not pushy at all and a pleasure to deal with. would definitely recommend ………

Brought our car in recently for some warranty work. I was really impressed with the work and efficiency of the serivce offered. The only reason this is not a 5* review is beacuse our car was not valeted prior to returning it to us.We’ve always had our car washed before, so would welcome this as a nice touch to what is already a great service.

I recently purchased an Audi TT from Chariots and I can honestly say that I would definitely buy another car from them and thoroughly recommend them. We all know the stigma which lies around car sales but none of that here… there was no pressure or hard sell, we weren’t rushed or anything they were happy for us to wander round the showroom at our own pace.They are trustworthy – if they said they would do something they would do it – the ‘wheel man’ was taken ill with COVID and couldn’t do the wheels in time – they were straight on the phone to inform me and happy for me to collect the car as planned then do the wheels as soon as he was well again and returned to work – which they have done without any question whatsoever.They communicated really well and kept us upto date with developments and were very responsive to any questions.They are reliable – they said they were going to do something and they did it.Since buying the car I decided to buy a personalised number plate so I messaged Louis and bless him he was on holiday abroad but he took the time out of his holiday to message Jess in the Service team to speak to me – Jess then kindly sorted everything out – again another example of going above and beyond.I look forward to taking my TT back for it’s next service – if only to say hi to everyone and enjoy one of their lovely Italian coffees – thanks Franco!

The service I received from Franco and Bryce was exceptional and really made my day. They went above and beyond in every way.Bryce was an absolute pleasure to deal with and was so informative and put me a ease.I will definitely be coming to you in future for my servicing etc on that car.

My Mercedes was serviced today by Chariotsand as usual very happy with the work, the costs and the customer service. Dropped home and picked up to collect and the car was washed and hovered.Also purchased a car previously from them a few years ago that I was very pleased with.I highly recommend chariots.

I have brought all my cars fromchariots ; and the team are just super ; professional and courteous at all times. Whenever I go in Franco always stops what he is doing and always has looked after me . The team do a splendid job of making something very stressful , so easy .Fancio, Robbie , Liam and Jess. Thanks !!!Couldn’t be happier ; it’s a spectacular car, it really is turning heads

Chariots have looked after my Mercedes for last 5 years. Much better service and better prices than Mercedes main dealer. I would not hesitate in recommending them.

Picked up my car today! Liam Bates absolutely amazing & very friendly! He got the car ready when I requested and he was really patient with me as I was running a bit late to pick up the car! As soon as I arrived we sorted out the paper work really quick , he explained everything then he showed me around the car quickly as I was also in a rush to go home also but overall experience would definitely purchase a car from here again! Ps their showroom is beautiful! thankyou!!

No comments left
No comments left
No comments left
No comments left
No comments left

I made lowes

Great staff superb vehicles

Great service by Liam from test drive to purchase!

Had my last two cars from chariots and been very happy with them i also get all my servicing and mots done here i would definitely recommend them

Very helpful and friendly service, So refreshing to go to a car dealer without the hard sell you usually get. Good range of cars, didn’t have the right car for me now but will go back if the right one comes up.

UPDATEChariots Specialist Cars just rang regarding the issue. It turned out it is just misunderstanding and i am glad but suprised that they agreed to do the refund. I appreciate their willingness to get the issue sorted even though it was almost 10 months ago!!! Genuine genuine nice dealer and i do apologize for any inconvenience caused.I was looking for a mini coupe JCW the other day and i saw these guys selling one at a reasonbly good price. After looking at the comment for this dealer. I thought they were genuine and i left a 99 GBP deposit to secure the car ( the dealer said the deposit is refunable). Later on i found out the car had done over 30k miles without proof of service in the past and i contacted the dealer saying the details he provided was misleading (he claimed the car has Full service history). I then request for a refund as the deal did not seem to be good anymore. The dealer just decided to ignore me since then even i gave them several calls and emails.

Considering our company have moved away from Mercedes to Toyota in regards to company cars the lease company (Athlon) will not use the local Toyota dealership they directed me toward Chariots for my first service.As i have only used main dealers in the past i must admit i was a little apprehensive in going to a another dealership more so with a year old car rather than the main dealership but i shouldn’t have worried…The service level i got was fantastic and they very kindly allowed me a courtesy car during the service, this was also a well welcomed surprise as i was given a Mini Cooper fully loaded which was a nice touch and one that i was not expecting.Left the car with Chariots all day and collected my car later in the day all lovely and clean (It was in a bad way prior as it hadn’t been washed in months) also hoovered out as well so was really impressed.Needless to say if you don’t want to use a main dealer then i would strongly recommend Chariots which I’m also considering as i have my own car which will require servicing next year.

I have been looking to buy my dream car for some time, driving my wife insane scouring car sites and researching as much as possible before parting with my hard earned cash. Buying a new car can be a large investment therefore I was keen to get it right, and I have relied on reviews like these to inform my decision on where to buy.I live in Bristol a good 2.5 hrs away from Chariots; my first contact was with Liam who was very helpful and marked the beginning of a great journey with Chariots.After a phone call with Franco to arrange a viewing we made the trip. I can honestly say we were made to feel very welcome, the best experience I’ve had buying a car. If you are thinking of buying a car from these guys you will absolutely not be disappointed.Full credit to Franco and his team at Chariots.A special thank you to Franco, Dino, Jess and Liam.All the very best for the future. If I’m ever in the market for a new car again I’ll be sure to bring my custom to you.Many thanksMark Baber

I recently purchased an Audi A3 sline from here. They worked around me and the hours/days I could do. Robbie was amazing and made the process of buying the car quick and simple along with Franco who ensured I was happy with the car before leaving. When picking up the car everything had been done that had been promised and it was all ready to go when I arrived. I would highly recommend this garage!

No comments left
No comments left
No comments left
No comments left
No comments left

Always excellent personal service

Very good top class cars.

Great service. Was only an MOT but communication was brillant and having to change times a few times due to work they accommodated. Would highly recommend

Amazing service. Really helpful, gave loads of updates and turned around buying a car so quick. Luke was a right gent!

I bought my E220d Night Edition from Chariots yesterday. I must say the whole process from part ex evaluation to finance arrangement and collection was very swift, as it took just under week until I was driving away in my stunningly prepared car! Customer service was great, Luke & Jess in particular who I dealt with regarding the sale and private plate respectively were excellent!Thanks again guys! See you again 🙂

I had a great experience from when I first arrived to when I returned to collect my car. The staff are warm, friendly and very helpful. I was able to test drive a few cars before settling for the Hyundai I30. I was given a very good part exchange price. I would highly recommend them.

Just part exd our car, as usual fab service, we have used this showroom for many years and will continue to do so, Thanks to Franco and all the staff

No comments left
No comments left
No comments left
No comments left
No comments left
No comments left
No comments left
No comments left
No comments left
No comments left
No comments left
No comments left
No comments left
No comments left

Nice cars pleasant customer service

Brilliant staff and great customer service

Top place for car services, mots, and buying new or old quality cars.

Welcoming, polite staff – especially Service Dept. Good at delivering bad news!

Had my car MOT carried out here last week, friendly, efficient and great price

Great service, nothing too much for them. My wife has taken her car there for around 7 years now and they have always done a great job.

This is the second time we have used Chariots and the service is exemplary.They worked with us to get the best deal possible and we would definitely recommend taking a look or popping down to the showroom

From the moment I first called To the day I bought my car both the company as a whole to the receptionist and most of all Franco and Liam the sales managing director and sales manager where beyond polite and helpfulI got a really great car at a great priceThe part ex they gave me on my old car was the best I had been offered by anyone else by a mileAnd they car I bought was better than I ever could have hopedIf your looking for a quality car sold by people who care about the customerThen you won’t go wrong hereAsk for Liam and Franco

I have been sending my Mercedes SL 500 to Chariots for the last 5 years. The Service Team ( Pete and Nathan) have been fantastic with a very personal service. Customer service well above what you would expect

Recently purchased a Mercedes GLA45, and I cannot say enough how helpful Luke was along the way, great communication and constant information. Not too mention the complete honesty and proper evaluation for my part ex. Will definitely be coming back in the future; either to say hello or to upgrade!

Great and easy service. I purchased my car and was dealt with by Luke , very friendly and made the process straightforward and hassle free. In fact, my partner has since been back and purchased his car through Chariots also. Again, efficient and sorted him out a great deal.

I have no hesitation in highly recommending Chariots Specialist Cars. From Reception through to Sales team, the customer experience is excellent. They were welcoming, informative and just as importantly allowed us ample time to browse and consider our options. Really pleased with my vehicle which was presented beautifully. Part exchange and handover really efficient too. Excellent all round thank you.Jim

I rarely write reviews but I am so impressed with the whole team, i bought my E class cabriolet from Chariots after seeing the advert and fell in love with it. I would like to say that Franco and his team are all extremely proffesional and knowledgeable without the hard sell you get from most dealers. 2 months on and can really say that they are genuine and you like i should have a lot of confidence in these guys and the great set up in Kettering. 12 months warranty and 3 years servicing added to the deal that was tested after 1 week when an issue occured. I was given their courtesy car whilst the repair was carried out. Can totally recommend Chariots for the whole experience. Well done to all.Nigel

I have bought my last two cars from Chariots. On both occasions I have found their service to be excellent. They have always carried out my vehicle services and have been friendly and courteous and very approachable when seeking advice. My vehicle recently required immediate attention after an issue out of county. I bought this vehicle 5 yrs ago from Chariots and sought their help as local garages weren’t interested.Nick and Chantelle were 1st class in arranging collection, sorting out the relevant issue and keeping me informed at each stage until issue solved an vehicle returned.i believe they look after their customers and I would certainly recommend them.

I’ve just purchased my fourth car from Chariots Specialist cars, in fact I now wouldn’t buy from anyone else. On this occasion I was looking for a Range Rover Velar with a very specific specification and although Chariots didn’t have one in stock, they very quickly located a vehicle to my exact specification. If I’d factory ordered a vehicle, I’d have waited for months, at Chariots it took a few days.They have consistently out performed every main dealer that I have ever dealt with, both in sales and after sales support. Franco, Luke and the sales team, take very good care of you through the sales process, and Pete (Service/ After Sales Manager) and his team takes great care of you after that. They have always serviced my vehicles to the highest standard, utilising the latest equipment, and valet the car before its returned. Chariots clearly measure their performance against the best in the market and strive for perfection every day. In summary, Franco and his team are outstanding.My advise, don’t waste your precious time going anywhere else.

I have bought several vehicles from Chariots and have never been disappointed. All my vehicles have been well prepared, quality cars.The team here are very professional, very friendly and very helpful.I have also used Chariots for my serving and my comments above apply equally to the Service team – they are a skilled bunch.Thank you Franco, Nick Liam, Pete, Jess and all.BTW, the coffee is good too!

No comments left
No comments left
No comments left
No comments left
No comments left

Great Selection of Quality Cars

Always great help and friendly staff

I enjoy a lot this place. Amazing teamA++++++++¥

Excellent service very impressed will use again

Excellent great service great choice in cars nice polite salesman nice coffee clean helpful diffently recommended them

Love this place. They always do a good job and service is impeccable and I get a cup of coffee or 2 as well.

I got a gold service done on my Audi, in the advert it says that your car gets a mini valet, to be honest it wasn’t a valet of any sense, it was an average clean on the outside, I expected more

Fitted my car with a new water pump, absolutely superb first class service, made me feel very welcome, very polite, professional, nothing is too much trouble, will definitely use these again, will be taking my car there for mot and service when dueCarole French

Very friendly and helpful staff giving a relaxed buying experience. Car was presented to the highest standard both mechanically and cosmetically. Would definitely buy from here again.

We have bought 5 cars from chariots and very satisfied with all of them

This garage is fantastic! The staff are great and so helpful! I have recently brought my car and they have been so efficient and helpful I would definitely recommend again. This is my second purchase from them and I cannot fault their service at all! Cheers guys

After dealing with Chariots over the past couple of years, I can honestly say these are decent people who genuinely care for their customers.All my dealings with them, whether it be in sales or servicing have been excellent.I recommend Chariots one hundred per cent.

A perfect car sold to me by the perfect team.Everyone here, from the receptionist up was polite and professional. There are no pushy salesmen just people that are knoledgable and passionate about cars. A refreshing change from my other car buying experiences.

1st Class Service from my initial enquiry through to a follow-up call after driving my new car home. Quality inventory, a team that genuinely values your business, backed-up by impressive servicing facilities with expert and experienced technicians. Highly recommend.

I recently purchased a 5 series BMW from Chariots Specialists Cars. The service was great from start to finish. When I first called to enquire about the car I got through to Luke who was very helpfull as I had a lot of questions due to the VRT requirements in the ROI. After a few phone calls I decided it was the car for me and when arranging travel to the UK form Ireland Luke offered to collect me from the airport and drive me to the garage this saved me time and money. Iv been driving the car for over a month now and can report iv had no issues with the car and all the info provided by Luke was perfect for the VRT. Great service, great people, and a stunning garage with plenty of lovely motors new and classic. Would definitely use this service again if I was buying in the UK.

I have now purchased two vehicles from here and I can honestly say their customer care is absolutely amazing! They understood exactly what I was looking for and were always happy to help! I will definitely use this garage again and would highly recommend to all! I have also used this garage for service & M.O.T’s for the last three years, where the level of customer care is evidently continued throughout the dealership!

Fantastic service from Chariots. Bought a used Audi, well presented, great warranty and nothing seemed too much trouble. Will always use these guys for future car purchases. They also do servicing, which I will be using in the future. 100% recommend.

Very friendly and helpful staff in every department as well as having an impressive range of cars on offer! Good location too near the shops and on a bus route also!

No comments left
No comments left
No comments left
No comments left
No comments left
No comments left
No comments left
No comments left
No comments left
No comments left

Good stock of cars if you have deep pockets.

Very Friendly People That Go The Extra Mile For Great Service

I bought my c class from them great service

Excellent customer service, prices a little high but reflects the excellent service received

Just one word will describe how you will be treated from the moment you walk through the doors to the moment you leave that word is SPECIAL

Top notch service as usual. These guys are so attentive and caring. Wouldn’t go anywhere else for sales or service

Buyer a car from Chariots is a superb experience and they followed my every request. Thank you

I would highly recommend Chariots Specialist Cars. They are not your run of the mill showroom, top class cars and top class hospitality.

Thanks guys for another quality car from your dealership, first class service and presentation, always make you feel welcome when you Pop for a chat and browse,happy days.

Fantastic service from these guys, Luke and Nick went above and beyond with their level of service. Would highly recommend Chariots. Will be back in a couple of years for another one.

Fantastic quality and service from initial viewing to handover.Many thanks Chris and Marion Johnson

Excellent service would highly recommend. The sales team went out of their way to listen to our requirements and we love our new car!

Very professional service received, found all staff polite and helpful. Would recommend chariots to others and definitely will return in the future. Would especially like to say thank you to Luke.

Hey guys thank you so much for the lovely car. It was a pleasure to make the deal with yourselfs. I already started recommending you to everyone I know.Dear Franco thanks to all of your staff and yourself.Now it’s your turn to come to my place Will see you again guys

I’ve always maintained my own cars since I was around 12. One of my 4 is a 1997 Camaro Z28 (V8) and at 54, decided I was going to drive it, not fix it. It’s awkward, not much space and parts are hard to find. I looked around for some capable hands to do the job for me?. So far MOT, service, and a few bits like brakes and bushes. Been really pleased. I am fed up with, and no offense to any one at all, but plumbers, electricians and mechanics etc trying to make a science out of tribal knowledge … something you know if you’ve done it before. None of that here, just plain speaking and common sense and good value. Very pleased.

Chariots specialist cars sold me a Range Rover sport, very pleased with the vehicle and the customer service was very good friendly and helpful. Also did some work on my work van quick turn around and well priced.

Great experience, good value. Car was ready and waiting for me to pick up at my chosen time. 3 rd car we have bought from Chariots, very pleased with each car. Thank you Mark Rogers.

Aston Martin Vantage SP10Very happy with the car to date, although I haven’t driven it much to my disappointment due to the typical British weather! Very pleased with the service provided along with the car being detailed so well. I would use Chariots again.Mr Thomas

I cannot say enough as to the professional, efficient, thoughtful, caring service provided to me by the Repairs Department of Chariots Specialist Cars. I was having difficulties with some work that had been done elsewhere and Chariots went above and beyond to make sure I was taken care of and the problems I was facing were handled in the most outstanding way. Thank you, Chariots Repair Department, for being outstanding in customer service and your commitment to soften what would have been a significant hardship for me!

Leasing a Volkswagen polo – excellent car. Recently had the car serviced and received positive feed back. Thank you to chariots specialist cars – staff are friendly and really helpful. Would recommend and use again.

After a considerable amount of time searching for the correct vehicle. We received a call from Chariots advising that a perfect match had come in. This proactive and professional approach not only secured our business, but the friendly and relaxed atmosphere created by the front of house and sales made the whole experience of buying the car a total pleasure! Thank you

Fantastic from my initial enquiry to driving off the forecourt with my fab Mercedes. I was impressed with all the staff from the boss to reception and maintenance dept. Highly recommend this garage for their customer service, range of cars, quality of cars and after sales service. I apologise for how long it took me to write the review but glad that you followed up and chased me for it, so it was just a click away. You just got yourselves a repeat client!

We recently purchased a BMW Z4 from Chariots and couldn’t be happier with the car.Having dealt with Liam from the beginning, I have to say he was polite and professional throughout, from the original telephone enquiry through to the sale and collection of the car.Having had a bad experience recently with another dealer, it was a relief that the whole experience at Chariots was indeed a pleasure.Can’t recommend them enough and will certainly be a returning customer !!Thanks again.

I have been using Chariots ever since I purchased my car from them 3 years ago, I have all my services, mot and other maintenance done by them. They have always given me a great service and are competitive on price. Helpful and friendly to deal with.

Approached these guys when buying a BMW 330D and from the word go they were great. Very friendly and helpful. The team were very thorough at making sure the car was ready for me too. Have already recommended to a few of my work colleagues!

Nothing is a problem for Chariots Cars of Kettering. The car Mercedes E350 Coupe Sport that I purchased near on year ago I’m am still very pleased with. That coupled with the after sales service is brilliant! MOT time or other I arrange with them to collect it from my works address and they return it back at the end of the day. Keep up the good work Chariots, and I for one will be back again – car trade in or otherwise.

Firstly, about me … I’m choosy, very choosy. I’ve had over thirty cars over the years and met some “not so good” dealers. I’m also an engineer so understand what’s tripe and what’s true. I spotted a car at Chariots and decided to travel for over two hours to go and see it. I’d never heard of Chariots Cars previously. On arriving I was met with courtesy, professionalism and made welcome. I spent some time looking around … the showroom, public areas and hospitality areas are spotless and the cars in breathtaking condition. Even the cars parked outside were kept spotlessly clean and presentable. After a quick chat with Franco and Luke my car was brought round for inspection to see if I approved. My own car was appraised and I knew we were going to do the business. I left feeling confident I’d made a good decision. A few days later after my car was serviced and valeted it was delivered to me, at home. Andy had driven through bad weather to deliver my car, and thus it was slightly soiled, but hey … nobody’s fault. The following morning I got it out gave it a quick snowfoam and pressure wash … and it was amazing. The car looked stunning, and I mean stunning. So there we are, a huge thanks to Luke, Franco, Nick and Andy and the rest of the team at Chariots Cars … well impressed with your service, attitude and good business acumen. The real deal, wished I’d known about you years ago …. top people. Thank you all.

The best place to buy a car from… Period!!!Im an avid car buyer and change my car every 6-12 months on average. I have done 3 deals with Chariots dealing with Luke each time and have really enjoyed the whole process. I dont test drive or view cars before i buy them and like to do the deals over the phone quickly. I have complete faith and confidence in Chariots as the cars have always been better than described and pictured.When i asked to Luke to find me an I3 he found the perfect one and quickly too.Love dealing with these guyskeep up the great work..(Looking forward to the sports/super car club)

We’ve bought two cars from Chariots in the past couple of years and use their servicing dept too. Nick and the whole team always make us feel welcome and valued, like part of their family. I can highly recommend them – they are professional, friendly, helpful, and always go the extra mile.

Always a great experience with Chariots. I’ve had two cars from here and always had the pleasure of dealing With Luke Crawley, who can i say will bend over backwards to make sure you’re happy.All the guys who work at Chariots whether it’s front of house or behind the scenes are very knowledgeable and skilled in their own trades.If there’s any problems then it’s promptly dealt with.I couldn’t fault them whatsoever.Thank you, top guys.

I had been in many car dealers looking for a new car and I walked into Chariots and felt instantly comfortable. There were no intense sales pitches, they were just genuinely nice people who made buying a car a pleasant experience. Nick Harris looked after everything and made it a hassle free purchase.The car is out of this world and was great value for money.I would recommend this dealer to everyone and anyone.

No comments left

Excellent service from Chariots a pleasure to deal with and would recommend.

Cool selection of classic cars, motorcycles & scooters, in addition to the usual modern car models.

Amazing customer service and a great car well looked after. Couldn’t of asked for any better.

Great personal service, never felt too pressured, and bent over backwards to accommodate me.100% would recommend!

fantastic experience all round, exellent sellection of cars, exellent sales staff, exellent after care. I will return in the future and recommend to all

Test drove a V6 3.0 TDI Audi A4 here very friendly and knowledge staff would reccomend.

Big thank you to Luke for going above and beyond this weekend. Not only did he go out of his way to ensure my requirements were met but he did so with a helpful and friendly attitude. Very much appreciated!

Just picked up my 2014 Ford Ranger from Chariots , Great service and relaxed no pressure sale from LukeNice price on my Part exchange added to a all round good deal , very happy

Would like to say a massive thank you to all the team at chariots made buying my car a dream . From start to finish nothing was to much trouble for them . Would recommend them to anyone . So cheers Luke and Franco . Even the coffee was good . Thanks guys see you soon for another coffee Pete

Massive thankyou to everyone at Chariots for helping me find my new car. Made changing my car so easy, the sales guys were so helpful and very knowledgeable.Can’t rate these guys high enoughHighly recommended!

Great show room. Staff all exceedingly and helpful. Loved seeing some of the classics being restored. Very pleased with my car. Thanks to Luke for arranging everything I will definitely enjoy my new toy!

Just bought a lovely bmw 520 m sports from these people.. I cant believe i was in some showroom.. I felt like iam at my home and my family is serving me.. If i was millionaire i would buy every car from.. Luke keep it up mate. Luke the most humble polite and nice guy i have ever seen in my life. Best place to buy first classcar

A massive thank you to Franco and the whole team at Chariots. It is very rare that you find customer service of this quality in today’s market place. The whole team chipped in to get me into my dream car. If someone is considering using Chariots don’t think about it ,go and talk to them. Can’t thank thank them enoughWill definitely be back for services and when it’s time to change.Thanks again guys

Super happy with my car bought from chariots garage, the service was brilliant from the start and couldn’t ask for anymore, a massive thank you to Luke who was fantastic to deal with he was very professional and helpful nothing was too much trouble, would certainly recommend to anyone looking to buy a car! I absolutely love my Range Rover and again thank you Luke!

I bought my Audi A4 Avant S Line last week and couldn’t of been happier with the customer service. After speaking with Franco over the phone and coming to a deal I was more than happy to do the hour and a half journey each way to get the deal finalised. Thank you Franco, and that you Chariots, I would recommend 100% and will enquire with you again next time!

I am 55 and have bought about 16 cars over the years. I can honestly say that the experience of buying a car from Chariots is the best I have ever encountered. Franco was straight forward, open and true to his word.The staff at Chariots were friendly, helpful and very professional.Many thanks to you all.Chris Peterson. Hoylake, Wirral.

As an assistant manager of a busy day nursery in Kettering, we got in touch with Chariots to see if 10 children could go and visit their showroom. The theme of the nursery this week was transport so we thought this would be a great opportunity for them to look at different types of vehicles. Chariots were extremely accommodating and went out of their way to make the children’s visit enjoyable. The children loved it, and were so excited to tell their parents about their experience!Thank you so much for all of your help. The staff were great and extremely welcoming!

Not very good experience at first, not due to the quality of the cars they are selling but was the organisation. Seller werent able to check a bank transfer by themselves which occurs me to wait 2 days to get the car I bought during the weekend.The good thing is that your voice is heard. I have made a complain and got straight away call back regarding the review given on the website. And telling me that they already ordered a new bank system to improve this lack.Good job guys!

Friendly, professional, efficient service. Recently bought a car here, and found all the staff extremely knowledgable. I had shopped around for a while and found the advice I received at Chariots to be very useful and as a result, I am extremely happy with my new motor and the deal I received.Thanks again!

WOW! What can I say about Nick and Franco at Chariots? Absolutely first class service and support throughout our purchase! No pressurised sales tactics, friendly, laid back and relaxed! Superb showroom, with loads to look at, classic cars and bikes, and decent coffee! Our A6 Avant is fantastic, would highly recommend their service and would definitely buy my next car from them! Cheers guys.

From the initial contact to the final handover, dealing with Nick at Chariots was a refreshing change from the usual ‘controlled’ selling you encounter in the premium brand dealerships. A very informal and relaxed purchase with no pressure to buy there and then…..Their car was the best value for money on Autotrader, a fair price was given for my part ex so a deal was done. Simple!My Audi A7 was beautifully presented, you’d think it was a brand new car! I’ll be heading back in 3 years time to see them again when its time for a change……Many ThanksMark Tilson

From start to finish the guys and girls at chariots were amazing. From initial interest to actually collecting the car everything exceeded expectations. I dealt with Luke who was very helpful, never pushy. The car was presented amazingly, like it has just rolled out of the factory. Can’t recommend them enough and will definitely be going back the next time I’m looking for a car.

I would just like to say the previous reviewer clearly didn’t speak to any of the staff at chariots, my wife and I purchased a BMW 1 series last week and collected this morning. We where met with a smile and a hand shake by the sales manager Nick who dealt with us from start to finish and did not fail to impress us at any point of transaction he kept informed as the car went through there “preparation process” as Nick called it. The rear tyres where changed as promised and the service was completed as it was due in December. The thing that shone through was the cleanliness of the car on collection, your cleaners really are fantastic and we look forward to seeing you next year for servicing.Enjoy the chocolate’sRegardsAlan & Brenda

Fabulous service from Franco and the team. Arrived Sunday lunchtime and Franco gave us his undivided attention for the whole afternoon. Agreed a sale and collected new car (with customised wheels and front grill) 5 days later. Luke was very professional going through the paperwork followed by great knowledge on the car and all of its capabilities. Would highly recommend this garage and its staff to anyone. Many thanks guys! Great to support local business and keeping it local and personal

Amazing showroom, the service which came with a smile. All the staff including the receptionist, the sales guy, and directors got involved with no pressure. I would 100% recommend these guys and will definitely deal with them again. Everything they said was delivered to a high standard, a big thank you to Luke now I can enjoy my Range Rover Sport.

After much soul-searching and car searching, I had my eye on a specific car and model that the guys at Chariots in Kettering had available. A quick call ahead and the car was sitting out, nicely cleaned and ready for a test drive. Absolutely no pressure from Luke and the subsequent excellent deal was done in a relaxed and friendly manner. Thanks also to MD Franco who chipped in with helpful advice when required. Would recommend the team at Chariots to anyone looking for a prestige car – they run a very professional operation.

Thanks to Franco and his superb team. We recently bought a Mercedes E350 from Chariots which developed a fault that no-one could have predicted. Franco, Peter and the team followed through on their guarantee promises gave us a courtesy car and did everything that they could to sort us out. This is no ordinary garage, the team here actually care about you and make sure you get the car you want and that you are dealt with in a way that makes you feel comfortable, amazing. I will be coming back again and would highly recommend to anyone. Ps The holiday was great.

No comments left

Absolutely first class service in every way will not hesitate to bye from them again

After visiting Chariots service centre I found the staff to be friendly and helpful. Highly recommended. Thank you Chariots.

Great Dealership, Really interesting place to visit, and the range of vehicles is great to see, from classics to modern cars, Workshop facilities and the work they do with the classic cars is second to none, great place!

Great service very welcoming. Chariots Cars will be my first choice for all my future car purchases

My parents purchased a car from this garage around a month ago, they had a few problems at the start, but Chariots put all of them right, they’re now very happy with the vehicle 🙂

I can honestly say I wouldn’t think twice about buying another car from these guys. All really decent blokes working there, they gave me a very fair trade in price and the main thing is my new car is QUALITY!!

best experience i have ever had, best customer service ever, going back soon for my second car, and i have and will keep recommending friends and family to Chariots Specialist Cars. Customer service and quality cars doesn’t get any better than this. A+++++++++

Dealt with Luke in house, got a fantastic service.Greatprice on my car, and a good deal with my new purchase. Will be returning here again, they have a new customer in me. Everything was hassle free and a pleasure to deal with.Karl Mcandrew

I purchased a Range Rover Sport last week and part exchanged my car. I have to say that I paid a fair price for the RRS and received a fair price for my trade in car. I dealt mainly with Franco Santoro who was very professional, courteous and knowledgeable about the car I was interested in. Franco had no problem answering all my questions and queries quickly (I’m very demanding!) both over the phone as well as in person. I also dealt with Luke who managed the handover and paperwork and he was also very helpful throughout.My review is also based on the whole ‘Customer Experience’ that is important and often ignored such as: an amazing showroom, a friendly welcome from the reception staff, immaculate cleanliness throughout, inside and out, as well as the servicing and repair areas, a follow up telephone call after a few days by Franco to check that everything was alright with the new car, proper fresh bean to cup coffee rather than vending machines, plenty of customer parking unlike all the other showrooms visited where I had to double park or wait ages for a space to be freed………..yes, this is all important and I’m comparing all the above with the other 5 large dealer showrooms that I visited in the last three weeks when searching for a car where the service was just OK!.I would recommend Chariots Specialist Cars whether buying a car or using them to service / repair one.P.S. The car is great!!!

2nd time I have purchased a car with them, once again received excellent customer service and a competitive price for my part exchange. Starting to become a habit buying cars from them, in addition also use them for all my service on my cars. I would strongly recommended them as they are extremely professional and just an easy and straightforward experience.

I have just bought my third car at Chariots, Franco Santoro and his team and simply first class. We traded in our current car as we required more space for our family. The advice we received was second to none, and allowed us to make the right car decision. The service was unparalleled as both Franco and his colleague Luke spent time talking us through car specification, answering all the questions we had. The important thing is that I am not a car nut, or specialist in anyway so am always worried about getting good advice. At Chariots I get all the advice I need without having anything pushed on me.We are a happy family in an amazing new car and very happy to recommend the Chariots Team to our friends.

From first contact, the guys at Chariots were extremely helpful and did all they could to help me out. I live a good four hours drive from Chariots and when I got there I was made to feel very welcome and the car was looking amazing!! I was given plenty of time to check the car over with no pressure whatsoever before I decided to proceed with the deal. The car drove faultlessly for the 200 mile journey home and I’m over the moon with it.Everyone I dealt with at Chariot’s was not only very friendly, they run a very professional outfit with quality motors.Thanks Chariots!!

All be it a lengthy review, I feel it to be nothing less than the guys at Chariots deserve; so here goes my attempt to write a review truly reflecting the service on offer.Star Number 1 – So the first star definitely goes to the selection of cars the garage has to offer, every single one being of exceptional quality and maintained to what can only be described as the highest level of service. This is no way does the stock justice, so without sounding like I’m on commission, pop down and have a look.Star Number 2 – As eluded to in the above section, the quality that the cars leave the garage defiantly deserves a star, warranty, service & MOT as standard. Not to mention how the car looks, we’ll come to that later.Star Number 3 – The service! No hassle, friendly, genuine advice; Nick, the gentleman who I dealt with was/is fantastic, offering genuine advice and going to lengths of service that I have yet to be seen replicated in any other organisation.Star Number 4 – The coffee! This one needs to be tasted to truly appreciate, I recommend the espresso.Star Number 5 – The fact that my car left their garage looking amazing, I cannot describe how great it looked, it was meticulously prepared and presented to me better than I ever could have imagined.These guys will definitely be getting my business in the future as well as being recommended to colleges and family. Thanks again!

After dealing with Chariots Specialist Cars throughout the purchase of my last two cars, it’s safe to say I won’t be going anywhere else. The level of service provided, along with the 360 support from both the sales team and workshop is second to none. At Chariots, you are treated as a person who’s desires matter and your requirements are always at the for front of their minds. Nick & Franco have always excelled when providing customer support and offer a consultative sales approach.The smooth experience doesn’t just stop when you purchase a car either, the after sales support offered always comes tailored with a personal touch. Pete is always on hand to provide extremely helpful technical advice and will always go above and beyond to satisfy customers.Big thank you to everyone at Chariots Specialist Cars for making me a happy customer yet again!

I bought my car from Chariots and I love it, everything that I had hoped for. The staff were extremely friendly and relaxed, no pressure sales! I mostly dealt Franco and I found him to be very honest and knowledgeable. When the time comes again to change my car I will be heading back to Chariots. Thanks for all your help Chariots. I would definitely recommend!

Incredible dealership. I’ve had repair work done on my car with them and they have been nothing but perfect. They’ve kept me up to date on the slightest moves they make and their communication has been perfect. The entire team are friendly, polite and above all professionals and I can safely say that I trust them with work I need done. Great prices, great service and I’ll continue a relationship with them in the future. 10/10!

I was recently looking for changing my car and visited quite few garages. I had a telephone contact with Chariots and I got follow up call from them too and made an appointment. Having met Mr Franco and his team, I was really impressed with his welcoming and customer dealing technique. I should not hesitate to mention here that not only the customer service was excellent but also the service he offered I found from him was second to none.He offered competitive price for Part Exchange and also the comments and concerns that I made for my new car were all corrected by the collection day. Thanks to Mr Franco for his time and his team for their assurance; hard work and hope the car will last long for many years to come without any problems. I definitely recommend to reach them to anyone who are looking to buy second hand cars.I will keep up date of my reviews in the future as it goes along.

Bought 2 cars from Chariots, VW & a Mercedes C180 and they are both in top quality standard, prices reasonable as well. Atmosphere, presentation and service exceptional. Luke looked after us and did a great job, Franco the owner extremely friendly and approachable, even made the partner an espresso (not many managers will do that). Got a great deal also, highly recommend!

First class service. We dealt with Franco, Luke, Nick and the reception staff and all were polite, helpful, attentive and couldn’t do enough for us. The car we bought had been kept to the highest standard which seemed to be a running theme throughout the showroom. We wanted a specific car and the one in Chariots had was one of the best examples we have seen. We travelled 3.5 hours to buy this car and we wouldn’t hesitate to come back when we’re ready for a new one.I’ll be recommending Chariots to friends and family.

No comments left